QUALITY
Our key goal in terms of quality is to make sure we get it right first time.
If we fail to do so we are very aware of the impact it can have on the overall project timescales as well and the cost implications (both on our side and that of our clients). it can also damage our reputation and future relationships with our clients, something we don’t take for granted and work hard to build.
In order to achieve our quality objectives we have learnt that the planning of our projects is paramount. We have a team of key personnel with a wealth of experience in planning and delivering projects, they also come with commercial awareness and are tasked with ensuring SHEQ is embedded in the decision making process.
Just as important are the skills, knowledge and experience of our site managers and operatives.
We have ongoing skills and knowledge development for all personnel through external providers as well as our in house developed ‘learn to earn’ scheme.
At the end of each project we conduct a review to identify what went well and what could have been done better with the aim of bringing together any insights gained that can be applied on future projects to make them even more successful.
OCL have carried out many civils and electrical projects for myself for over the past 10 years within the rail sector. They deliver what is required when needed and are trustworthy therefore I have no problem in recommending them.
I would like to thank all at OCL for a great job carried out by your staff over the 52 hour week end possession at Hockley station. The Pre planning meetings and OCL’s early engagement with Braybrook really helped the smooth delivery of this project. A very professional job was done right first time, with no snags, we certainly look forward to using OCL in collaboration on future projects.
OCL Rail in conjunction with the Giffen Group carried out a number of varied installation projects at Neasden Depot the quality of their work and collaborative approach contributed greatly to the success in delivery of the projects involved with NDUP. I would have no hesitation in recommending OCL Rail for future works.
I have used OCL for over 8 years now not only as a labour agency but also carrying out contracted price work for the Giffen Group, I have always been extremely pleased with not only the efficiency of their service but the quality of their work.
I have worked with OCL Group on several rail projects. I have been very impressed by their professional, customer orientated approach to all aspects of works. They are a contractor who consistently deliver a high quality end product at a competitive price with attention to detail and I would not hesitate to recommend OCL Group for rail related projects.
OCL Rail was contracted by CCS to carry out a platform and canopy refurbishment package of works at Great Chesterford station these works incorporated varied tasks including platform resurfacing, drainage installation, tactile and coper resurfacing, painting and brickwork along with roofing elements, this Package was delivered on time and on budget with no Snags.
I can confirm the OCL group have conducted themselves in every aspect of their works with excellence . They have recently worked for us completing our coper instalments at purely station. The works are to satisfaction with zero snags .
Many thanks to OCL for the works carried out on SSE Rail sites in 2018. The LUL premises Engineer inspected both Ruislip, Northwood on Tuesday and was highly impressed with the standard of the works attention to detail throughout the OCL works. Both OCL SER sites have been very well planned managed, OCL site manager has always planned ahead and worked collaboratively with SSE to foresee and help resolve technical issues well in advance of installing the works. The LUL Premises engineer was very happy with the standard of the delivery from OCL stated that LUL may use the 2.no sites as an example of an ideal site for other contractors. The delivery of these SER works are a credit to Mat and the team; as above, all your staff have been a pleasure to work with throughout 2018.